We guarantee that every item we sell is in full working condition.  All of our systems carry a 60-day warranty with the exception of the controller.  Games come complete with a 21-day warranty and are fully cleaned and inspected prior to shipping. 

If there is ever an issue with a product that was purchased from our store then we promise to address the concern directly with you in a timely fashion.  Upon return shipping back to us, we will ship out a replacement product or process a store credit to be used for another product that we have.  The issue with the product returned must be reported to us with-in the warranty period offered and shipped within 7-days of our initial communication.

© 2020 by 1UP Games